Sarat Chandran Sasikumar, PMP, CSM. Senior Technical Program Manager, Columbus, Ohio.
22 years delivering enterprise systems for Nissan, Costco, Capital One, Abercrombie & Fitch and the State of Delaware. Today I run AI programs that have to work in real operations, not just in a demo.
Two decades across ten industries, from the first fuel pump I wired in Mumbai to AI that now posts purchase orders straight into an ERP.
Each started with a business problem, not a technology. The full set of case studies is on the work page.
Leaders had no real-time view of downtime. I owned delivery of an LLM and RAG tool on Azure AI, validated it directly with business sponsors, and governed it alongside 12 other AI and data programs.
Order, warehouse and store systems disagreed with each other. I led the root cause work across IBM Sterling OMS, Manhattan WMS and NCR POS and a three-phase stabilization program.
Led the Klarna rollout across online checkout and in-store POS, launching in the US and then in international waves, with legal and compliance in every release.
Directly, and through Random Trees, Everest, Tech Mahindra, Infosys, Accenture, Capgemini and IBM.
AI that hasn't been validated against real operations isn't a shortcut. It's a risk nobody has priced yet.
I started my career testing systems before anyone was allowed to depend on them. I bring the same discipline to AI: clear success criteria, model validation, responsible AI documentation and honest status reporting.
I write about this at EchoEthics, starting with the hidden cost of unvalidated AI in supply chain.
I'm open to Senior TPM, Program Director, Delivery Head and AI program leadership roles. Remote, hybrid in Columbus, or relocation for the right role.